Secure Checkout Info +

Frequently Asked Questions +

Do I have to sign in or become a member to place an order?
We do not require our customers to sign in or become a member when placing an order.
What happens after I buy?
You will receive a purchase confirmation email, then a shipping confirmation email with the tracking number for your order.

Deal voucher orders are delivered by e-mail. The voucher code(s) will be included in your Order Confirmation e-mail.

Buying Guide orders can be downloaded from a download link on the Order Confirmation Page or in the Order Confirmation e-mail.
Can I send my order as a gift?
Simply put the recipient's name and address in the shipping fields.
Will I be charged monthly for the Collections?
No, Collections are not a subscription program.
Do you ship internationally?
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries. MyUS.com members receive deeply discounted shipping rates, exceptional customer service and 24/7 online access to their account.

Sign up with MyUS.com and receive your own U.S. address to receive merchandise. MyUS.com provides international package forwarding services from your new U.S. address to your international address.

NOTE: Many countries have restrictions on products that can be shipped. Before placing your order, check with MyUs.com Customer Service on specific country policies.

Follow these two steps for international delivery:

1. Get your own U.S. address in America at www.MyUS.com.

2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.
What are your payment options?
We gladly accept Visa, MasterCard, American Express, and Discover.

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