Privacy policy

At Flawless Bloom, we understand the importance of privacy for all our customers (“consumer”, “you”, “your”). Our Privacy Policy (“Policy”) explains the types of information we collect, how we collect it, how it may be used, how we process personal information, and under what circumstances we may disclose that information as part of operating Flawless Bloom.

Please read this Privacy Policy carefully to understand how we collect, use, process, and share your personal information, as well as how you can control your personal data. This Policy also explains the steps we take to protect your information from unauthorized access or misuse.

Please note that the types of consumer information we collect, the way we collect it, the reasons we collect it, and how it is used may vary depending on the services, features, or pages you access on our website.

Products and services available on the Flawless Bloom website (“Site”) are primarily intended for purchase by consumers located within the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States in accordance with applicable laws. Your use of the Site is also governed by our Terms of Service.

If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information. By accessing or using our Site, submitting information to us, or purchasing products through the Site, you acknowledge and agree to the terms described in this Policy.

Flawless Bloom® is a registered trademark of Flawless Bloom LLC.

References to third-party trademarks on our website are used for identification purposes only and do not imply endorsement or affiliation.

We collect customer information in several ways and from multiple platforms including our website, email communications, customer service inquiries, and other interactions with our services.

When you interact with our Site, our partners, or service providers, we may collect information related to the products or services you purchase or request from us.

Some of this information may include data that identifies, describes, relates to, references, or could reasonably be linked (directly or indirectly) to you, your device, or your household. For the purposes of this Privacy Policy, this information is referred to as Personal Information.

However, Personal Information does not include:

• Information that is publicly available or lawfully obtained from public records
• Information that has been aggregated or anonymized so that it cannot be linked to an individual
• Information that has been de-identified and cannot reasonably identify you

Our partners and we may collect and process information from the categories described below. We may have collected information from these categories in the previous 12 months and may continue to collect such information for legitimate business purposes.

Category	Examples
A. Identifiers	Name, account name, email address, postal address, IP address, online identifiers, or similar identifiers
B. Personal information categories described in consumer record statutes	Name, phone number, billing address, shipping address, payment information, or other financial details used for purchases
C. Protected classification categories under applicable laws	Age, citizenship, national origin, gender, marital status, or other legally protected classifications
D. Commercial information	Purchase history, products viewed or purchased, customer preferences
E. Biometric or behavioral data	Physical or behavioral characteristics such as health, exercise, or lifestyle information when voluntarily provided
F. Internet or network activity	Browsing history, search history, interactions with our website, advertisements, or applications
G. Geolocation data	Approximate device location based on IP address or device settings
H. Audio or electronic data	Customer service call recordings or electronic communications
I. Inferences drawn from personal data	Preferences, interests, purchasing behavior, and other characteristics derived from collected data
J. Sensitive personal information	Certain information such as precise geolocation or personal health-related information where permitted by law

We retain personal information only for as long as necessary to provide services, fulfill orders, comply with legal obligations, and support our business operations.

Flawless Bloom may use the personal information collected from you, your device, or third parties to provide products, services, and a personalized customer experience.

Ways we may use your Personal Information include:

Providing access to the Site To create and manage your account, maintain security, and ensure proper functioning of the website.

Processing orders and services To process purchases, ship products, handle payments, and fulfill customer requests.

Personalizing your experience To remember preferences, tailor product recommendations, and provide relevant content based on your interests.

Communication To send service-related notices, order updates, product availability alerts, surveys, or promotional communications.

Analytics and improvement To evaluate how visitors interact with the Site and improve our products, content, services, and customer experience.

Business operations To maintain internal records, conduct research, improve services, protect our systems, and prevent fraudulent activity.

Marketing and advertising To send promotional communications, display relevant advertisements, and inform you about products, offers, or updates related to Flawless Bloom.

Legal and safety purposes To comply with legal obligations, enforce our Terms of Service, respond to legal requests, and protect the rights, safety, and property of our customers and business.

We may combine or anonymize information collected through different sources for business analysis or operational improvements.

Service Providers

We may share personal information with trusted service providers that assist us in operating our business. These service providers may support activities such as:

• Payment processing
• Order fulfillment and shipping
• Customer service
• Marketing and advertising services
• Website analytics and performance monitoring
• Fraud prevention and security services

These providers are contractually required to protect your information and may only use it for the purposes specified in our agreements or as required by law.

In certain circumstances, we may disclose personal information to third parties, including:

• Marketing or advertising partners that help us deliver relevant promotions
• Business affiliates or subsidiaries assisting with operations
• Third-party partners involved in co-branded promotions or collaborations

Personal information may also be disclosed in the following situations:

• With your consent or at your direction
• As part of a business transaction such as a merger, acquisition, or asset transfer
• To comply with legal obligations or government requests
• To protect our legal rights or respond to fraud, misuse, or security concerns

When you make a purchase through the Flawless Bloom website, payment information such as credit card details or other financial data is processed by secure third-party payment processors.

Flawless Bloom does not store full payment card numbers on our servers. Payment transactions are processed through encrypted connections and handled by certified payment service providers that comply with applicable payment security standards.

These providers may collect and process payment-related information solely for the purpose of completing your transaction and preventing fraudulent activity.

We collect information from several sources, including:

Directly from you Information you provide when placing orders, creating accounts, filling out forms, or contacting customer support.

Indirectly from you Information collected through your interactions with our website and services.

Automatically through technology Information collected through cookies, device identifiers, and tracking technologies that analyze browsing behavior and website usage.

From third-party partners Information obtained from advertising partners, analytics providers, social networks, and other third parties that support our services.

Flawless Bloom’s online store is hosted on the Shopify e-commerce platform. Shopify provides the technology and infrastructure that allows us to operate our website, process orders, and deliver our products and services.

When you interact with our Site, certain personal information may be collected and processed by Shopify and other technology partners in order to provide secure checkout, payment processing, website functionality, and performance monitoring.

Information submitted through our Site may be transmitted to Shopify and its authorized service providers, which may operate in different countries. Shopify processes this information in accordance with its own privacy policies and data protection practices.

To learn more about how Shopify processes personal information, you may review the Shopify Privacy Policy at: https://privacy.shopify.com

Flawless Bloom maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

These safeguards include secure systems, monitoring procedures, and restricted access to sensitive data.

While we take reasonable steps to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. If a security incident occurs, we will take appropriate steps to investigate and notify affected users where required by law.

Under 13 Years

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If we become aware that we have collected information from a child under 13 without authorization, we will delete that information as required by law.

Under 16 Years

We do not knowingly collect or disclose personal information from individuals under 16 years of age without proper consent. If you believe a minor has provided us with personal information, please contact us so we can investigate and remove the information if necessary.

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Know

You may request information about:

• The categories of personal information we collect
• The sources from which personal information is collected
• The purposes for collecting personal information
• The categories of third parties with whom information is shared

Right to Correct

You may request that we correct inaccurate or incomplete personal information associated with your account.

Right to Delete

You may request deletion of personal information we have collected about you, subject to certain legal or operational exceptions.

Examples of situations where deletion may not be possible include:

• Completing transactions or fulfilling orders
• Complying with legal obligations
• Maintaining security and fraud prevention systems
• Protecting the integrity of our services

Where permitted by applicable law, you may have the right to request a copy of the personal information we maintain about you in a portable and commonly used electronic format. This allows you to transmit your personal information to another organization or service provider where technically feasible.

Requests for data portability may be submitted through the contact information listed in the Contact Us section.

To exercise your privacy rights, you may submit a verifiable request by contacting us through the methods listed in the Contact Us section.

We may require certain information to verify your identity before processing your request.

Authorized agents may submit requests on your behalf if they provide appropriate written authorization and verification.

Our Site uses cookies, web beacons, and similar technologies to improve functionality, personalize content, and analyze user interactions.

Cookies are small data files stored on your browser or device when you visit a website. They help websites remember preferences and understand how visitors interact with content.

Types of cookies used may include:

Strictly Necessary Cookies – required for essential website functionality.

Functional Cookies – enable personalized features and improved performance.

Performance Cookies – help analyze website traffic and usage patterns.

Social Media Cookies – enable sharing of content through social platforms.

Targeting Cookies – help deliver relevant advertising and marketing content.

You may manage or disable cookies through your browser settings or through the cookie settings available on our website.

Please note that disabling certain cookies may limit functionality or access to some website features.

Some web browsers and privacy tools allow users to send signals known as Global Privacy Control (GPC) signals to websites, indicating that the user wishes to opt out of certain types of data sharing or targeted advertising.

Where legally required, Flawless Bloom will recognize and respond to valid Global Privacy Control signals received through supported browsers or devices. When detected, such signals may apply to the specific browser or device used to access our Site.

To learn more about Global Privacy Control, please visit: https://globalprivacycontrol.org

You may opt out of receiving promotional emails or newsletters by using the unsubscribe link provided in our emails or by updating your communication preferences in your account settings.

Even if you opt out of marketing communications, you may still receive transactional messages related to orders or account activity.

We respect your privacy rights and will not discriminate against you for exercising those rights. This means we will not deny services, charge different prices, or provide different quality products because you have exercised your privacy rights.

Flawless Bloom reserves the right to update or modify this Privacy Policy at any time. When updates occur, the revised policy will be posted on this page along with the updated effective date.

We encourage users to review this page periodically to stay informed about how we protect personal information.

Flawless Bloom operates primarily within the United States, but personal information collected through our Site may be transferred to, stored, or processed in other countries where our service providers or partners operate.

When personal information is transferred outside the country where it was originally collected, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

These safeguards may include contractual protections, industry-standard security practices, and compliance with recognized international data transfer mechanisms where required.

Our website may contain links to external websites or services operated by third parties. These sites operate independently and have their own privacy policies.

We encourage users to review the privacy policies of any third-party sites they visit.

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Flawless Bloom LLC

Customer Support

Email: support@flawlessbloom.com

Website: www.flawlessbloom.com