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Logging In Problem
Any one else have issues loggin in from time to time?
My biggest problem is sometimes I can't quite log in and it's like the entire site is "down" but I refresh and try to log in again, and usually it works.
Has anyone else have problems similar to this? Or might it possibly be my internet being down and not being able to log in? (It's just that I never quite have this issue with any other websites, so that's why I feel like it's site specific.)
8 Replies
Re: Logging In Problem
I also have a problem logging in once in a while. I've tried to log in several times at the moment the problem arises without any success. Then when I try later (maybe more than an hour), I can sign in without any problem.
Re: Logging In Problem
Thanks for bringing this to my attention, we'll look into it!
Re: Re: Logging In Problem
Thanks, Mary!
Re: Re: Logging In Problem
alictasia posted:
I also have a problem logging in once in a while. I've tried to log in several times at the moment the problem arises without any success. Then when I try later (maybe more than an hour), I can sign in without any problem.
I also have a problem logging in once in a while. I've tried to log in several times at the moment the problem arises without any success. Then when I try later (maybe more than an hour), I can sign in without any problem.
Usually I refresh once or twice and it works fine for me. I'm just wondering why it happens in the first place. I'll try to take screenshots and post it if it does happen again.
Re: Re: Re: Logging In Problem
MissXu posted:
Usually I refresh once or twice and it works fine for me. I'm just wondering why it happens in the first place. I'll try to take screenshots and post it if it does happen again.
Usually I refresh once or twice and it works fine for me. I'm just wondering why it happens in the first place. I'll try to take screenshots and post it if it does happen again.
Thanks Yu, that would be very helpful. I'm not sure why this is happening either but we'll definitely try to get to the bottom of it!
Re: Re: Re: Re: Logging In Problem
MaryTB posted:
Thanks Yu, that would be very helpful. I'm not sure why this is happening either but we'll definitely try to get to the bottom of it!
Thanks Yu, that would be very helpful. I'm not sure why this is happening either but we'll definitely try to get to the bottom of it!
Yep, lately it's been pretty smooth, so it's looking good so far! :)
Re: Logging In Problem
Why does the community on TotalBeauty seem to have disappeared ever since the website was updated? I don't like it!!!!!
Re: Re: Logging In Problem
Janice9 posted:
Why does the community on TotalBeauty seem to have disappeared ever since the website was updated? I don't like it!!!!!
Why does the community on TotalBeauty seem to have disappeared ever since the website was updated? I don't like it!!!!!
Hi Janice -- so sorry! Another user mentioned a similar issue. Can you provide a screenshot and/or describe the issue in more detail so we can get to the bottom of it? Thanks! [email protected]
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