I colored my light hair a hideous red. I used the L'Oreal new red color line. It was so bright, that I deccided to color it with a light brown color kit I already had. That color was miserable and dull, but at least not bright red.. But, I decided I had better wait a while before doing anything else to my hair. About a month later I went to Sally Beauty Supply, and consulted with their color expert. I told her I wanted to go blonde. She wrote down all of the instructions for me, including what I needed to do this, which included bleach and a blonde color. First I had to lift it with the bleach. Then, I rinsed out the bleach and conditioned my hair. She told me to not shampoo bleached hair. I followed her timing instructions-check after 20 minutes and kept checking until my hair color reached a light blonde and lifted enough beyond the orange level, which it did. After conditioning and blow drying my hair, i applied the haircolor and developer. Followed the timing instructions. Shampooed and deep conditioned. The results were exactly what I wanted. So, all of that said, I believe you have two options: 1. Consult with the beauty store color expert. If there isn't one, then forget doing it yourself. 2. If you can't find a hair color expert, or the hair color expert advises you, then you will probably have to go to a salon for color correction, which can be pricey. The cost of my do it yourself project was $36.00. But I had a really good consultant who knew her stuff. In order to keep my hair from drying out, I deep condition once a week with a heaat cap, and use a leave on olive oil cream product I bought from Beauty Boutique. My hair looks great and healthy because i am making an all out effort to keep it healthy. Good luck.

Sadly the dandruff shampoo solution only works on hair *color* - it doesn't work in situations where hair has not lifted enough, which is your situation.

The best solution would be to go to the salon and get your roots fixed. If that isn't an option though, here are my thoughts as a person who has gone blonde and back many times.

Because your hair has lifted somewhat with the 12N, you may find doing the 12N color again will lift your roots sufficiently to where they will blend in. Now that it's at the orange-y stage, it's already gone up several levels and has fewer levels to go up, so the high lift color will keep lifting it through the stages - at least this has been my experience when I have tried to use high lift color to do my roots, as a natural auburn brunette.

Re Bleaching your roots: I'm not sure if bleach and 20 developer will lift the amount you want. You may want to use the 30 developer with the bleach if you go this route. If you are going to try to bleach your roots, this could get dangerous as your roots could end up a lot lighter than the rest of your hair - bleach lightens quickly especially at the roots, because the heat from your scalp will make it develop more quickly. It may come up within five or ten minutes - if you bleach your roots, do a check after five minutes to see where your color is at, and be sure you don't overlap your bleach with hair you aren't trying to lift. I would recommend toning all of your hair to blend the roots with the rest of your hair after your roots are the shade of blonde you are looking for - bleach will bring your hair up to a pale yellow which is when it is ready for the toner.

Whichever you choose, be sure to let your hair rest in between colorings, and don't put color or bleach or freshly washed hair but instead hair that has a day or two or rest from shampooing so that your natural oils will give a bit of protection.

(And ITA about being careful around 40 vol developer as it can dry you out very quickly - if you decide to replace your 30 with 40 for any reason, proceed with caution, and you might try Ion's sensitive scalp formula, which is nicely gentle.)

Hope this helps!

Apparently you did not lift the color sufficiently, either due to not allowing it to stay on long enough or not using a peroxide with high enough volume. Many times darker hair will have an orange or orange-red color when dyed improperly. You probably needed to use 40 volume or do a double process to strip and then deposit color. 40 volume can make hair brittle and dry, so be careful.

I am not familiar with Wellas color line, so I cannot advise you about that.

The purple toners do work, but sometimes you have to use it multiple times and for long periods.

At this point, you should get it done professionally. You tried, which I give you credit for. Now get it fixed ... the right way!!! Good luck!!!

Do NOT continue to try and fix this!! I honestly feel that in this situation, it would be best to have it fixed by a professional to avoid too much damage.

First, wash your hair like crazy with an anti-dandruff shampoo like prell or a basic shampoo like suave clearing. If that does not help fade the orange then you really just need to go to a professional and chalk this up to learning.